Customer Feedback

Our aim is 100% satisfaction with baits that can make a difference...

At CC Moore & Co Ltd we pride ourselves on our commitment to customer service. We take great care to ensure every part of the service we provide is as good as it can be, from our ordering systems, product quality, pricing structure, delivery service, technical advice and after sales care.

To maintain and constantly improve our service we depend on regular feedback on all facets of our business from you, the customer. Your comments are always welcome at CC Moore & Co Ltd whether they are constructive criticism on how we can improve, suggestions for new products to add to our range or even just a 'thank-you' if you have been happy with our service or impressed with our products.

Below our a few e-mails, reports and endorsements we have received recently. As you will notice, some comments are from household names and highly respected individuals from the world of carp and specimen angling who have also switched to our products and seen incredible results on these high quality, innovative baits.

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Dear Sir /Madam

I have been using your site and products for a while now and I would like to tell you, the quality of service, product and especially communication of order progress has been “Outstanding” and exceed all my expectations.

I have carp fished for over 28 years mainly using Nutrabaits/ Mainline and fish in Europe several times a year, this year using your products supplied to me by a friend in Kent I had 105 fish to 57.12 a new catch record at Les Quis.

Since April I have been so impressed with your products that I am converted, also I have been happy to pass on these findings to all my associates in the Northern carp circle.

Once again “Very Well Done” on outstanding service…

Keep up the good work...

Kevin Watson, Hull

Hi to all.

I would like to thank you for the excellent service and superb bait get from you guys. Again I have succeeded where all others failed. Thanks to you of course.

I have just used your on-line shop and had a delivery of your Odyssey XXX boilies, some mini betaine hook baits and some Odyssey XXX pellets.

WoW! What a combination. I have just come back from a quick 8 hour session that I managed to grab between work and life. The other lads fishing had not caught anything all night and, as I found out with a quick walk round the lake, nobody had caught for two days.

Having only 8 hours to spare I opted to fish the closest swim to the car - its a terrible swim. Boats and snags, three buoys positioned ahead and to each side, large overhanging trees and a cable stretched across the swim made it a nightmare to cast. The only option was to fish two close spots by an underhand cast to the bailiffs boats that sat alongside the boat house and another trickier cast to the left of the floating jetty. I didn't hold up much hope.

I sat disheartened and, although I was on the spots after two attempts and had a bait that had scored for me before, I really felt I had no chance......... But within the first hour my left hand rod screamed me into a rush of adrenaline. I must have been daydreaming because by the time I got to the rods it had taken a good twenty yards of line. Anyway I eventually landed a beautiful 28lb common. I was ecstatic. She fell to a 14mm Odyssey xxx boile topped with a mini betaine hookbait. What happened next was amazing. As I was putting the fish back my other rod screamed into action and I had another fight with an unseen monster which just battered me and left my rig clinging to a buoy about thirty yards out.

What has made this really special for me was that I had tried on this hard lake for years as a kid... catching fry to the present day, and that was the first 28lb common for me in the 40 years I have been fishing. It is a personal record.

So thank you again, you are all brilliant!

Jim Wade

Dear CC Moore

I've just started fishing a new water and decided to give your Odyssey XXX a try. The lake in question is a hard club water of around 4 acres in size holding about 30 carp. I've been told by various anglers how hard it is and that if you catch 4 carp in a season then your doing alright. I've done about 12 nights now and have had 4 takes but landed 2. Although they have not been any of the largest residents I'm sure it's only a matter of time before I do so. They love the bait! You can feed them in the snags by crumbling a few boilies and them compete for it. The large carp are so wary of round boilies however all 4 takes have been on double18mm baits.

I have so much confidence in your bait I'll be ordering some more very soon.

Lee 

Dear CC Moore,

I recently attended the Junior carp camp at the Carp society’s Horseshoe lake. It was an amazing event and something I will not forget. Thank you ever so much for sponsoring the event along with Nash and Korda; without you and the other companies the event would not have been possible. We got lots of new gear, much of which helped my fishing at the event.

I had 2 new PB's, both of which were twenties. Your bait was all very high quality and helped no end. In supplying boilies, pellets etc you were so generous. I still have some bait at home for when I next go fishing!!!

Once again thank you very much for your kindness and generosity.

Robert Thurtell Age 13

Good Morning Ian,

I'm sending you this email to just say thanks to yourself & the team at C.C. Moore Ltd.

Last week I received my first order from C.C. Moore Ltd and this weekend I managed to get onto the banks to try your bait for the first time and all I can say is "WOW" I was the only person on the lake to catch in a 24hr period and this has to be down to using C.C. Moore bait, the feeding frenzy that your long range method & carp chum creates is awesome, your boilies are second to none but the 10mm hellraisers are the little gems that got me the fish.

From ease of ordering and the unrivalled bait & quality service from you & your team I can happily say that I'm a C.C. Moore convert and wear the C.C. Moore t-shirt with pride & use the C.C. Moore bait with full confidence.

Please keep up the tremendous work

Many thanks Stuart

Stuart Taggart

Dear CC Moore

On Saturday I placed an order with yourselves and it said that it would take three working day to arrive which I thought was a very good lead time and to my surprise it arrived in two days! Which I must say is an outstanding service; and the quality of the bait is top notch. I would just like to say a big thank you and I look forward to ordering all of my bait through you guys from now on.

Regards

Mark Smith

Dear CC Moore

I would like to thank CC Moore for creating a fantastic bait in Odyssey XXX Shelf Life. This year I returned to Dreamlakes for my 7th visit and the bait provided me with my best ever catch at this popular venue. I caught 12 x 20lb plus, 7 x 30lb plus, 4 x 40lb plus and a personal best from Dreamlakes 2 with a 54lb common carp. My original PB was 38.5 lb and your bait has enabled me to exceed this beyond my wildest dreams.

Many thanks

Dean Smith

Hi Ian,

I would like to say a big thank you on what I think is the best bait I?ve ever used. As you are aware I?ve been doing very well in the past on your meteor, but felt I wanted to change to one of your other baits. After an email to you I changed over to your Odyssey XXX; and you were right! You said I would not be disappointed and I wasn?t.

As soon as it arrived the aroma it gave off was enough to give me full confidence before I?d even put it on the hook. It caught instantly from the off on our trip over to France, in fact our first three fish were 37lb ,53lb and a common of 46lb 12oz! It did not stop there as it consistently caught all week with a total of 43 carp 2 x doubles, 8 x 20lb plus, 21 x 30lb plus, 11 x 40lb plus and 1 x 53lb.

My personal favourite and target fish was the ?silver leather? which I caught at a stonking 47lb 2oz.

The XXX certainly did not let us down and I?ll be shortly ordering more of the Odyssey XXX for my trips ove

Kevin Wyatt

Hi Guys,

Just a quick note to say -fantastic bait! Since using the Live System in early 2008, I?ve had 6 fish 15, 18 commons, mirrors of 23, 25, 27and 30lb.

The last four were caught on an overnighter. The 30 is the first the lake has done, all caught from a difficult rambling club water.

Thanks again for such a superb fish-catching bait.

Best regards

Jason Lord

I would like to give a great big thank you to all at CC Moore. I received my bait ingredients this morning as promised. The condition it arrived in cannot be faulted and the delivery driver was extremely polite, a credit to his company. You will definitely be hearing from me in the very near future, I look forward to dealing with you again. Once again, a great big thank you to you all.

Best regards

P.S. I will let you know how the bait goes very soon.

Trevor Wallis

CC Moore team

Just had my order delivered. Thanks for the prompt delivery and top quality of your products, it is much appreciated. The guys who work in my lab are complaining now because all they can smell is Scopex and Plum essence.

Thanks again mate.

Mike Booth

Dear CC Moore & Co Ltd

We would like to thank you for your quality baits. We went to France (Me and John) and caught 22 fish and 16 fish were 15 kg or higher. The two biggest were 22.5 and 23kg.

Our friend who also used CC Moore caught 15 fish on your baits, also one 20kg fish.

The three of use also doubled 3 fish that week.

The other 4 anglers caught together 14 fish in total.

So CC Moore baits, thank you!!!!!

Kees Nagel

Dear Team CC Moore,

Just a quick thank you for the magnificent service provided by your good selves. My bait order was taken by a happy, knowledgeable and very professional person. My bait arrived thirty minutes ago exactly on time, well packed and ready to go. I was also impressed by the billing information.

Well done boys.....terrific quality product at a reasonable price with top drawer service.

Kind regards,

Des 

CC Moore.

I have had three orders arrive from you now and wanted to congratulate you on your excellent products and service. I am now using your products exclusively for all my fishing. Well done to you all.

One question I would like to ask is about your Tigers in Talin. Once opened is there a time limit before they should be used. If so should I freeze them in small batches including the Talin? I would be very grateful if you could give me some advice.

(The answer to this is: Use the particles within 3-4 days and then freeze them. If kept covered in water/liquid they will remain fresh for longer and will eventually start to ferment, creating an increased level of attraction).

Many thanks

Pete Lee

All at CC Moore

Just a quick e-mail to say thank you very much for my delivery of Odyssey xxx; the quality is outstanding and I am so looking forward to testing it on my local water.

I will keep you informed of my captures.

Yours truly

One happy carper!

M Howard

I received my bait order this week and would just like to thank you for a first class job and an excellent service as usual. It turned out just as I wanted. I am starting on a new water soon with some fish to upper thirty; it won't be easy but I am very keen to get stared.

Once again thank you very much.

Mick Sparkes

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